Collaboration is crucial for achieving success in the business world, as well as in all social contexts. However, misunderstandings and disputes are common occurrences that need to be managed properly. If left unresolved, they can lead to fractures and disintegration of the team, which ultimately results in lower efficiency, productivity, and a negative working environment.
 
What are the best techniques for managing conflict dynamics? How can one become a good mediator and rebuild trust within their team?
 
In this meeting, attendees will have the opportunity to delve into the realm of criminal justice. They will receive valuable insights and advice on how to effectively tackle interpersonal conflicts. By sharing experiences and practical tools, participants will learn to identify negative emotions and handle them in a constructive manner, with the aim of becoming mediators rather than mere spectators.

• Giacinto Siciliano will share his experiences as the director of the Opera and San Vittore prisons. Through his words, participants will understand the value of understanding, trust, and reconstruction even in the most challenging situations
• Tiziana Fragomeni will enlighten us on the hidden aspects of a conflicting relationship. Using the "O.A.S.I." method, she will equip managers with crucial self-composition tools that can help them resolve disputes and negotiations more effectively within their workplace.