Effective communication is a fundamental pillar for successfully addressing daily challenges. Communicating clearly, empathetically, and adaptively not only helps build strong relationships but also assists in managing conflicts and facilitating organizational growth.
Specifically, participants will have the opportunity to:

• Discover how lightness and humor, through the experience of Lucia Ocone, can be powerful tools for creating genuine connections and sparking constructive reflections without conflicts
• Explore the 5 fundamental principles (awareness, responsibility, respect, trust, creativity) and the 3 areas of action (perception, emotions, respect) to build more effective and human communication
• Being guided by Alberto De Martini in discovering language as a tool that can transform reality, not just represent it.