Retail and consumer-centric supply chains are undergoing a profound transformation. While emerging technologies — including agentic AI, the metaverse, drone delivery, and retail media networks — are opening new opportunities, organizations face mounting challenges: the need for extended supply chain visibility (tier 2-n), heightened expectations around responsible sourcing, and evolving talent requirements.

During the session, participants will exchange perspectives and explore in particular:

• the impact of new technologies, from AI to autonomous solutions and the evolving human–technology interface
• the evolution of sourcing models, and the convergence between retail/merchandising sourcing and manufacturing/GNFR
• responsible sourcing, moving beyond compliance toward full supply chain transparency
• operational frameworks applicable beyond the retail sector

Through comparative benchmarks and real-world cases, participants will assess their positioning and identify actionable solutions.