Monday, June 27, 2022 (4:30 pm - 5:30 pm)

AMBROSETTI LIVE
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Learning culture and effective feedback: how to enhance work quality, performance and productivity



Feedback is a key tool to favour people development, and in businesses, knowing how to give effective and constructive feedback is crucial, especially for the top management. However, leaders are often faced with feedback-hostile attitudes and habits. Thus, they need to work on people's attitudes and, more broadly, on spreading the culture of constant learning. Thanks to these two actions, feedback can become constant and widespread within a company, with a significant impact on work quality, performance and productivity.
 
How to create a positive and constructive culture related to feedback? How to improve team performance and productivity through effective and constant feedback?
 
Participants will be able to discuss with Selin Kesebir, Professor at the London Business School and Leadership Expert, the culture of feedback, both from the point of view of the leader, as an "actor", and from the point of view of the organization, focusing on best practices and critical issues encountered when it comes to give (and have given) effective and constructive feedback in a company.
 
In detail, the following aspects will be explored:

  • how to create a positive and constructive culture related to feedback, where people welcome feedback instead of dreading it
  • how to improve teams' performance, morale and productivity by delivering more effective feedback
  • best practices and tools to communicate constructive feedback.

Speaker

Selin Kesebir

Associate Professor of Organizational Behaviour, London Business School

Programme

June 27, 2022
4:30 pm - 5 pm Learning culture and effective feedback: how to enhance work quality, performance and productivity
5 pm - 5:30 pm Discussion

Meeting documents

Nota informativa

AMBROSETTI LIVE
VIA WEB
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Nota informativa

Kit

AMBROSETTI LIVE
VIA WEB
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Kit

Documents

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Giving Negative Feedback Can Make Empathetic Leaders Less Effective

Ravi S. Gajendran, Emily S. Corwin, Lauren S. Simon, Christopher C. Rosen, Sibel Ozgen

Harvard Business Review

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Encourage Your Employees to Give You Critical Feedback

Scott Edinger

Harvard Business Review

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

The Simple Way to Make Giving Feedback Easier

Therese Huston

MIT Sloan Management Review

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Un feedback efficace è prezioso come l’oro (quando è bidirezionale)

Francesca Cedri

Il Sole24 Ore

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Leadership Playbook – Can I give you some feedback?

Vyla Rollins Rollins, Selin Kesebir

London Business School

<cite><small><i>AMBROSETTI LIVE</i><br></small></cite><data><small>VIA WEB<br></small></data>
Learning culture and effective feedback: how to enhance work quality, performance and productivity

Let’s Talk. Make Effective Feedback Your Superpower

Therese Huston

Random House

Video of the meeting