Tuesday, June 24, 2025 (11:30 am - 4:00 pm) Meeting

AGGIORNAMENTO PERMANENTE
IN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Villa Quaranta Tommasi Wine Hotel & SPA Via Ospedaletto, 57 - 37026 PESCANTINA (VR)

This event will be a unique opportunity to explore the techniques and experiences of a high-risk negotiation expert, offering examples and frameworks that can also be applied to corporate negotiation dynamics.
During the event, by exploring both theoretical models and real-world applications, participants will learn how techniques used in high-tension situations can be adapted to improve communication and negotiation skills in business contexts.
Specifically, participants will:

  • reflect on handling difficult conversations and negotiations, with a focus on managing emotions, reducing stress, and building trust to enhance the effectiveness of both internal and external dialogues, preventing and resolving conflicts
  • deepen their understanding of strategies for dealing with “difficult” or hostile individuals, using examples from kidnapping and hostage scenarios, and gaining tools to manage even the most challenging interlocutors
  • gain awareness of the most common mistakes that hinder negotiations under pressure (phrases, behaviors, attitudes), to prevent them and avoid self-sabotaging negotiations.

Speaker

Martin Richards

International coordinator for hostage and crisis negotiations, Metropolitan Police of the United Kingdom

Programme

June 24, 2025
11:30 am - 12:30 pm Managing complex negotiations and conversations: police techniques
12:30 pm - 1:00 pm Debate
1:00 pm - 2:30 pm Networking lunch
2:30 pm - 3:30 pm Implementing negotiation techniques in business
3:30 pm - 4:00 pm Debate

Documenti dell'incontro

Nota informativa

AGGIORNAMENTO PERMANENTE
IN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Nota informativa

Kit

AGGIORNAMENTO PERMANENTE
IN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Kit

Documents

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Negotiating in critical situations and with “difficult” people: from police experience into the business world

Martin Richards

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Negoziare come un professionista

Scott Walker

Harvard Business Review Italia

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Ottenere tutto. I segreti della negoziazione dal mondo dello spionaggio

Jeremy Hurewitz

Apogeo

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Il segreto di una buona negoziazione interculturale

Horacio Falcão, Thomas Wiegelmann

Harvard Business Review Italia

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

Volere troppo e ottenerlo. Le nuove regole della negoziazione

Chris Voss, Tahl Raz

Vallardi

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

How to learn from a failed negotiation

Joshua N. Weiss

Harvard Business Review

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

What people still get wrong about negotiations

Max H. Bazerman

Harvard Business Review

AGGIORNAMENTO PERMANENTEIN PERSON
Negotiating in critical situations and with “difficult” people: from police experience to the business world (with networking lunch)

The most effective negotiation tactic according to AI

Matteo Di Stasi, Jordi Quoidbach, Alison Wood Brooks

Harvard Business Review