In a manufacturing landscape marked by increasing complexity, global supply chains and constant pressure toward digitalization, companies face a critical challenge: transforming their organizational models to remain competitive. Yet many digital initiatives struggle to generate real impact because they remain confined to the technological dimension, without triggering the cultural and managerial changes that truly drive transformation.

This session offers an in-depth reinterpretation of digital transformation, not merely as the adoption of new tools, but as a reconfiguration of how companies make decisions, collaborate across the value chain, innovate, and automate processes. Through case studies and theoretical insights, Giovanni Miragliotta, Professor of Advanced Supply Chain at Politecnico di Milano and Senior Director of the Digital Innovation Observatories, will guide participants in understanding:

• how to build data‑driven decision‑making flows, where AI strengthens processes based on reliable and robust data
• how to enable extended collaboration with customers, suppliers, and partners through integrated IT architectures and tools such as simulation and digital twins
• how to foster innovation by balancing operational efficiency with experimentation in new services and business models
• how to use automation not only to improve productivity, but also to transform operating models and free up managerial capacity.